Rostelecom’s video surveillance system is fully ready for final state certification in 2024 Posting in CHAT: Russia Based on secure high-speed communication channels, Rostelecom prepared a video surveillance system for the state final certification (FCA) 2024. The main examination period began on May 21 and will last until July 5. To monitor the progress of the Unified State Exam, the provider installed two modern IP cameras in each room - a total of 127 thousand devices in 5,877 PES, including 2,376 devices in 82 PES in the Samara region. Video surveillance coverage of viewing rooms was 100%. The Unified State Exam will be held in 88 constituent entities of the Russian Federation and 77 examination points (EEP) in foreign educational organizations on the basis of embassies, consulates and military units in 54 countries. In addition, company employees installed 15,400 video cameras to monitor the progress of the Main State Exam (OGE) in nine regions of Russia (Khanty-Mansi, Chukotka and Yamalo-Nenets districts, the Udmurt Republic, Voronezh, Magadan and Murmansk regions, Transbaikalia). Territory, Republic of Tyva). The Rostelecom video surveillance system consists of digital IP video cameras that provide the required viewing angle and support the transmission of high-resolution video and high-quality sound, an access switch, a vandal-proof cabinet and an uninterruptible power supply with at least a minimum battery life. 20 minutes. Cameras installed in classrooms monitor state exam participants, as well as where exam materials are printed, scanned, and formatted. Personal data of GIA participants, completed applications and responses remain confidential. CCTV cameras are also installed in the RCPI, where examination materials are processed and work is checked by specialists from subject commissions. Rostelecom prepared and tested the technological readiness of the video surveillance system involved in conducting the main period of the Unified State Exam. This is an important step for passing exams successfully. The training events helped prevent the occurrence of possible organizational and technological problems and ensure the correct operation of the equipment, ensuring transparency and fairness of the examination process. Rostelecom's video surveillance system has again demonstrated a high level of reliability and efficiency and is fully ready for testing. I wish all graduates success and high scores,” said Vladimir Volkov, vice president for work with large corporate clients of Rostelecom. Internet video from classrooms will be broadcast to the video surveillance portal “Unified State Examination”, which can be accessed simultaneously. up to 15 thousand accredited specialists and public observers. In classrooms located in remote regions of the Russian Federation, video recording will be made, which immediately after the end of the exam will be transferred to the video surveillance portal using special software. To increase reliability, data is also recorded to the hard drive or local memory card installed in each camera. Video recordings of the Unified State Exam will be stored in data centers of Rostelecom schools in hard-to-reach regions of the country, and satellite communication channels. are used to operate a video surveillance system organized with the participation of the federal satellite communications operator.” RTCOMM (a subsidiary of Rostelecom). “In hard-to-reach areas where there are no optical networks, we connect the Unified State Examination video surveillance system to satellite communication channels. This allows us to conduct state final assessments in remote communities with the same level of transparency and transparency. objectivity as in regional centers. In 2024, online broadcasting via satellite communication will be carried out by more than 500 educational institutions in the settlements of the Far East, Volga region, Northwestern, Siberian, Ural and Central federal districts,” said General Director Sergey Ratiev. JSC RTComm.RU 13.5 thousand federal and regional Internet observers, as well as artificial intelligence with behavioral analysis technology, will monitor the final certification and identify violations during exams. The neural network developed by Rostelecom will control video broadcasts of 270 audiences and classrooms. archived recordings of 1000 classes daily. If suspicious behavior of a participant is detected during the exam, the neural network will generate a signal, the system will automatically flag the violation, and the recording will be sent to the observer for verification. After this, the detected violation will be sent to the moderator for approval, and then, if necessary, to the FIZ. This multi-stage verification makes the examination process even more honest and transparent. During testing days, Rostelecom specialists will monitor the operation of the video surveillance system around the clock, provide technical support for the Internet broadcasting portal and protect it from DDoS attacks. Service support for the Unified State Exam Look portal, as well as a free telephone line for its users, will be provided by the Rostelecom Contact Center. During the entire exam period, specialists will advise employees of the Federal Testing Center and Rostekhnadzor and representatives of executive authorities, including ministers of education of the constituent entities of the Russian Federation, and will also accept requests for solutions to problems in the video surveillance system. The early period of the Unified State Exam, which ended on April 22, 2024, passed as usual without technological failures. About 2.5 thousand people passed the exams. 118 PES were opened for them, in which almost 3.5 thousand Rostelecom cameras were used for surveillance. Source link Source link
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Rostelecom’s contact center solution is included in the home software register – Russia today Posting in CHAT: Russia 03/28/2024 16:20 SAMARA. MARCH 28. LAST NEWS. Read: 12 Print version If you find an error in the text, highlight it and press CTR+Enter “Rostelecom Contact Center” (D/O: Digital Operator) has registered its own development in the register of domestic software Ministry of Digital Development from Russia - intelligent digital assistant DO Digital Assistant RoBot (DO RoBot) for processing requests. The robot became the company's third product included in the registry. Photo: courtesy of PJSC Rostelecom A professionally trained Rostelecom robot communicates with clients in chats and by phone using machine learning algorithms and deep neural networks, understands live speech and questions and answers them according to a developed script. Your own chat allows you to solve up to 80% of common questions, works 24/7 and reduces the load on operators. A solution using artificial intelligence is required in such areas of business as financial services, insurance, retail, healthcare, freight transportation, Internet provision and others where automated continuous support is required with low load on the contact center. “This digital solution is our own development of our IT team. In 2023, the smart digital assistant handled 48 million calls and 10 million chat requests. The successful implementation of the project allowed us to enter the register of home software, which will allow us to scale up the solution of some problems of commercial and government structures. “The digital transformation of the working tools of contact center operators is an important stage in the company’s transition to import substitution,” noted Sergey Shishmarev, General Director of Contact Center. Rostelecom center. In 2023, the Rostelecom Contact Center completed its digital transformation and presented the brand of its line of IT products to external customers. Today, all of the company’s products are registered in the domestic software register: knowledge management system, omnicchat and robot. You can view the product on the Rostelecom Contact Center website rostelecom-cc.ru/services/services/DO-RoBot Latest news Source link Source link